Here is a guide on what to check if your MyHTSpace portal is not working:
Check Your Login Credentials
Ensure your User ID is correct.
Make sure caps lock is off.
Avoid extra spaces before or after your credentials.
Fix Browser Problems
Clear browser cache and cookies.
Update your browser to the latest version.
Disable browser extensions temporarily.
Enable cookies if disabled.
Resolve Mobile Login Issues
Use a standard browser such as Chrome or Safari.
Avoid logging in through in-app browsers.
Ensure your internet connection is stable.
Account Locked or Disabled
After multiple failed login attempts, your account may lock automatically. Use the password reset tool or contact HR for assistance.